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Server
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POSITION SUMMARY Servers
sell and serve food and drinks in a professional manner. ESSENTIAL DUTIES AND
RESPONSIBILITIES The essential functions include, but are not limited to the
following: • Serving 3-4 tables, as determined by management • Maintaining
complete knowledge of Restaurant’s food and beverage preparation • Selling
alcohol and food items • Entering and completing customers’ orders on computer
system; accepting different types of payment and making change • Interacting
with guests in a friendly and fast manner; ensuring guests’ complete
satisfaction and exceeding their expectations • Maintaining specific side-work
and ensuring the total cleanliness and smooth operation of the restaurant •
Clearing and resetting tables • Checking identification of guests to ensure
they are of legal age to consume alcoholic beverages; refusing to serve
beverages in a polite manner to guests who are not of legal age • Observing
guests’ behavior once they have consumed alcoholic beverages, counting number
of drinks served, and offering a taxi if you feel they should not drive; asking
a manager for help with disorderly customers as needed • Reporting to work in a
neat and clean uniform; maintaining well-groomed hair and personal hygiene as
established by company policy • Performing other duties as directed MINIMUM
QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) • Ability to pass Responsible
Service of Alcohol Test with a score of 90% or better • State alcohol server
license and food handler’s card required • Basic mathematical skills; ability
to make change • Basic reading and writing skills • Basic computer skills •
Excellent communication skills • Multi-task oriented • Knowledge of workplace
safety procedures • Must be able to suggestively sell food and beverage items
PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are
representative of those that must be met by an employee to successfully perform
the essential functions of this position. Reasonable accommodations may be made
to enable individuals with disabilities to perform the functions. While
performing the duties of this position, the employee is standing the entire
shift. The employee frequently reaches, bends, stoops, lifts, shakes, stirs,
pours, carries and pushes. The employee frequently is required to use hands or
fingers, handle or feel objects, tools, or controls in repetitive motions. The
employee is frequently required to walk; sit; and reach with hands and arms.
The employee occasionally lifts and carries tubs and cases weighing up to 75
pounds. The employee must frequently communicate with expediters and servers
and read orders on tickets. The employee is occasionally exposed to hazards
including, but not limited to cuts from knives, slipping, tripping, falls and
burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme
cold; frequent contact/immersion of hands in water, sanitation solutions, meat
products, poultry products, seafood and produce items and frequent washing of
hands. NOTE This job description in no way states or implies that these are the
only duties to be performed by the employee(s) incumbent in this position.
Employees will be required to follow any other job-related instructions and to
perform any other job-related duties requested by any person authorized to give
instructions or assignments. All duties and responsibilities are essential
functions and requirements and are subject to possible modification to
reasonably accommodate individuals with disabilities. To perform this job
successfully, the incumbents will possess the skills, aptitudes, and abilities
to perform each duty proficiently. Some requirements may exclude individuals
who pose a direct threat or significant risk to the health or safety of
themselves or others. The requirements listed in this document are the minimum
levels of knowledge, skills, or abilities. This document does not create an employment
contract, implied or otherwise, other than an “at will” relationship.
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