Job Posting OPEN
Host
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POSITION SUMMARY The
Host provides warm, friendly, and immediate greetings to guests at the door.
Seats, and presents clean menus to guests in a friendly, professional, and
quick manner. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions
include, but are not limited to the following: • Greeting and seating guests,
presenting menus to guests, informing them of special menu items • Treating
guests in a manner to ensure their complete satisfaction • Taking names on a
waiting list • Running the floor plan board • Observing tables and keeping
track of clean, dirty, and occupied tables • Taking guest information and
quoting wait time to guests accurately when tables are not immediately
available • Cleaning, organizing, and stocking menus at host area • Answering
phone and answering questions concerning the menu and restaurant • Interacting
with guests coming in and as they leave, ensuring a positive dining experience
• Filling to go orders, if applicable • Maintaining restrooms throughout shift
• Performing other duties as assigned MINIMUM QUALIFICATIONS (KNOWLEDGE,
SKILLS, AND ABILITIES) • Excellent communication skills (verbally interacts
with management, servers, team members and guests) • Must be able to read,
write, and determine wait time based on Company’s procedures • Must visually
scan restaurant for clean, unoccupied tables • Strong organizational skills and
ability to multi-task • Knowledge of workplace safety procedures PHYSICAL
DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative
of those that must be met by an employee to successfully perform the essential
functions of this position. Reasonable accommodations may be made to enable
individuals with disabilities to perform the functions. While performing the
duties of this position, the employee is continuously standing during the
entire shift. The employee frequently is required to use hands or fingers,
handle or feel objects, tools, or controls. The employee is frequently required
to walk; sit; stoop; bend; and reach with hands and arms. The employee must
occasionally lift and/or move up to 25 pounds. Specific vision abilities
required by this position include close vision, distance vision, and the
ability to adjust focus. While performing the duties of this position, the employee
is frequently required to wash hands and answer phones. The employee with
occasionally encounter hazards, including slipping and tripping. The noise
level in the work environment is usually moderate to high. NOTE This job
description in no way states or implies that these are the only duties to be
performed by the employee(s) incumbent in this position. Employees will be
required to follow any other job-related instructions and to perform any other
job-related duties requested by any person authorized to give instructions or
assignments. All duties and responsibilities are essential functions and
requirements and are subject to possible modification to reasonably accommodate
individuals with disabilities. To perform this job successfully, the incumbents
will possess the skills, aptitudes, and abilities to perform each duty
proficiently. Some requirements may exclude individuals who pose a direct
threat or significant risk to the health or safety of themselves or others. The
requirements listed in this document are the minimum levels of knowledge,
skills, or abilities. This document does not create an employment contract,
implied or otherwise, other than an “at will” relationship.
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