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Client Service Representative

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QTS Client Service Representatives (CSR) are directly responsible for the ongoing support, training, and management of individual client relationships.  The position requires excellent verbal and written communication skills, organizational capabilities, and a high sensitivity to client needs.  Attention to detail and problem solving skills are critical, as the client’s overall perception of QTS is dependent on the CSR’s performance.

Key Competencies and Background

  • Excellent organizational skills.  Able to manage multiple priorities.
  • Excellent written and verbal communication skills.

  • Excellent problem-solving skills.  Extreme attention to detail while maintaining a broad perspective.

  • Working knowledge of all department procedures and functions.

  • Working knowledge of payroll applications, tax and payroll laws.

  • College degree and/or prior experience in a payroll and/or customer service environment preferred.

QTS offers an excellent compensation package which includes competitive hourly wage, medical and dental benefits, 401K match, paid time off, paid holidays, and a friendly and open office environment.